Breakfast, dinner and restaurant staff were great. We had an issue twice with Jennifer Lopez at the front desk. She could not seem to get our room key cards correctly programmed for 10th floor lounge access. We had to go to the desk three times to get it corrected. The second time I actually asked her if it was set up correctly and she said “Yes” but it did not work .
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Kerri
september 2022
the location is perfect when you have booked flights in extreme times
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Rafael
desember 2022
Free shuttle service from the airport every 15 mins Check in was busy but the line moved quickly. The clerk was nice and helpful. Great customer service. Rooms were comfortable, spacious and clean The shower is awesome...the pressure was great for me, but too strong for my mother. We missed breakfast because our flight was way too early. Next time I will book a later flight so I can sleep in that lovely comfortable bed. And then wake up and have breakfast.
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Washington
januar 2023
Overall a very good hotel for the price! We really enjoyed the pool area which has a nature background which is amazing considering how close it is to the airport. Rooms were very comfortable. Staff were pleasant. Location is perfect - easy access to downtown or dolphin mall and close to airport.
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Ryan
juni 2023
Everything. From the shuttle driver to the restaurant staff, every staff member made us feel welcome.
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Jwilder7717
juli 2022
Really good choice at breakfast, Location was excellent for us as on arrival at the airport in the evening we were picked up by the airport shuttle. Next morning we we were a short walk to the tri rail station which we were using to transfer to west Palm Beach.. The bus terminal is also a short walk for connecting to Miami city,
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Francis
mars 2022
The proximity to Miami airport is excellent ... their shuttle runs every 15 minutes .. it is a 7 minute walk to Amtrak or various bus companies . I loved the view of the golf course right behind the hotel ... the swimming pool and large outdoor patio were beautiful . Dailen and Jorge Luis in the restaurant were particularlly friendly and helpful . All the folks in reception were always smiling and willing to assist us .
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Lepore
mai 2023
Everything was and is OK. We, I and my wife Paula, have been about 5-6 times guests in Sheraton Airport. And we love to be here.
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Krassimir
februar 2023
location
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Peter
oktober 2022
The front desk people were so welcoming I felt I went to family house Specially Jennifer Lopez and I believe Anna. When traveling long and arrive at a hotel, one thing most people look for warm welcoming. They are not only welcoming they are also accommodating, they made that hotel not five star out of five but seven stars. Thank You we all we need people around us like this guys.
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Nebiyou
februar 2023